Rws777 Privacy Policy – Malaysia User Data Protection

Welcome to rws777. This Privacy Policy ("Policy") describes how our platform collects, uses, stores and protects your personal information when you use the rws777.win website and all related services.

Rws777 is an online gaming platform operated under a valid international licence. We understand that your trust is our most valuable asset. As such, we are committed to managing your personal data with full responsibility, transparency and in accordance with strict data protection standards.

This Policy applies to all rws777 platform users — including those who simply browse the site, registered users, and active members using our gaming services. By using the rws777 platform, you agree to the data management practices set out in this Policy.

To deliver the best and most secure service to you, rws777 collects several categories of information. We only collect information that is strictly necessary for the stated purposes.

In addition to information you provide directly, we also collect data automatically when you use our platform, including through cookies, tracking pixels and other analytics technologies.

The information we collect is used responsibly for the following purposes only. rws777 does not use your data for any other purpose without your prior consent.

• Account management: To register, verify and maintain your account on the rws777 platform accurately and securely.
• Transaction processing: To process deposits, withdrawals and all related financial transactions efficiently and securely.
• KYC verification: To comply with legal requirements and anti-money laundering (AML) regulations mandated by regulatory authorities.
• Platform security: To detect, investigate and prevent fraudulent activity, multi-account usage and other security threats.
• Customer support: To answer enquiries, resolve issues and provide you with the assistance you need.
• Service improvement: To analyse usage patterns and improve the user experience on the rws777 platform.
• Marketing communications: To notify you of promotions, bonuses and platform updates — subject to your communication preferences.
• Responsible gaming: To monitor gameplay patterns and reach out if signs of problem gambling are detected.

Rws777 takes a highly limited approach to sharing your personal information. We do not sell or disclose your data to third parties for their own marketing purposes.

Information is shared only in the following situations:

• Payment service providers: Payment processors required to complete your deposit and withdrawal transactions, bound by strict confidentiality agreements.
• Technology service providers: Companies that help operate the platform infrastructure, cybersecurity and data analytics, subject to strict data processing agreements.
• Regulatory and law enforcement bodies: When required by law, court order, or a legitimate request from a relevant authority.
• Licensing partners: Licensing authorities that require access to certain data for compliance oversight purposes.
• With your consent: In circumstances where you have given explicit consent to rws777 to share your information.

Rws777 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login, session verification, and account security. These cookies cannot be disabled.
• Performance cookies: Collecting information about how you use the platform to help us improve the overall user experience.
• Functionality cookies: Saving your preferences such as language, display settings and game preferences to provide a more personalised experience.
• Analytics cookies: Used to analyse platform traffic and usage patterns for continuous improvement purposes.

You can manage your cookie preferences through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of our platform. To manage your cookie preferences, refer to the privacy settings of your browser.

The security of your personal information is rws777's top priority. We implement a comprehensive range of technical and organisational security measures to protect your data from unauthorised access, loss or misuse.

• 256-bit SSL encryption: All data transmitted between your browser and our servers is encrypted using the highest industry-standard encryption protocols.
• Two-factor authentication (2FA): An additional security layer to protect your account from unauthorised access even if your password is compromised.
• 24/7 monitoring: An automated security monitoring system operating around the clock to detect and respond to any threats immediately.
• Internal access controls: Only authorised personnel with a genuine need to access user data are permitted to do so, with all access logged and audited.
• Periodic security assessments: Regular penetration testing and security audits by independent third parties to identify and address system vulnerabilities.
• Incident response procedures: Established protocols to address any data security incidents swiftly and effectively, including user notification where required.

As a rws777 user, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act (PDPA) and applicable data protection regulations. We fully respect and facilitate the exercise of these rights.

Rws777 retains your personal information only for as long as necessary to fulfil the purposes stated in this Policy or as required by applicable laws and regulations.

• Active account data: Retained for the duration your account is active and for a reasonable period following account closure to allow for the resolution of any outstanding issues.
• Financial transaction records: Retained for a minimum period of seven (7) years as required by Malaysian tax law and financial regulations.
• KYC documents: Retained for a minimum period of five (5) years after the termination of the business relationship, in line with anti-money laundering (AML) requirements.
• Security logs: Retained for a period of 12 months for security investigation and compliance purposes.
• Communication data: Customer support communication records are retained for two (2) years for quality control and dispute resolution purposes.

Once the retention period expires and there is no legal requirement to keep the data, your personal information will be securely deleted or anonymised using approved procedures.

The rws777 platform may contain links to third-party websites or services such as game providers, payment processors and other business partners. Please note that:

• Rws777 has no control over the privacy practices of such third-party websites.
• This Privacy Policy applies solely to the rws777 platform and does not cover other websites or services.
• We encourage you to read the privacy policy of every third-party website you visit before providing any personal information.
• Rws777 is not responsible for the privacy practices or content of any third-party websites.

All third-party service providers working with rws777 are required to comply with strict data protection standards consistent with this Privacy Policy through binding contractual agreements.

Rws777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or service improvements.

When significant changes are made to this Policy, we will:

• Displaying a clear notice on our platform's home page;
• Updating the "Last Updated" date at the top of this page;
• Sending a notification to your registered email for changes that materially affect your privacy rights;
• For changes that require re-consent, we will obtain your active agreement before those changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the rws777 platform after any changes means you accept the updated Policy.

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, the rws777 privacy team is here to help.

You can reach us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the rws777 platform
• Email: [email protected]
• Response time: Within 24 hours for general enquiries, 30 days for data rights requests